1. General Terms :

By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you should not place an order.

2. Product Descriptions :

We strive to ensure that the descriptions, images, and details of our Products on the website are accurate and up to date. However, we do not guarantee the accuracy, completeness, or reliability of this information. Colors, sizes, and styles may vary slightly due to screen resolution and lighting.

3. Order Processing:

• Order Confirmation: Once you place an order, you will receive an order confirmation via email. This email confirms that we have received your order but does not constitute an acceptance of the order.
• Order Acceptance: All orders are subject to acceptance by us. We reserve the right to reject any order at our discretion, for reasons including but not limited to product availability, errors in pricing, or payment issues.

4. Pricing and Payment:

• Pricing: All prices are listed in DHS and are subject to change without notice. Prices do not include taxes, shipping, or handling fees, which will be added at checkout.
• Payment: We accept payment through various methods as outlined on the website, including credit/debit cards and online payment systems. By submitting your payment, you authorize us to charge the provided payment method for the total amount of the order, including taxes and shipping costs.

5. Delivery:

Delivery Time: Delivery times will vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout but are not guaranteed.

6. Returns and Exchanges :

• Eligibility for Returns: Products may be returned within [insert number of days, e.g., 30 days] from the date of delivery, provided that they are unused, in their original condition, and in the original packaging. Certain items, such as customized or hygiene-related products (e.g., swimwear or personal-use plastic items), may not be eligible for returns.
• Return Process: To initiate a return or exchange, please contact our customer service team at +971543010517. The return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.
• Refunds: Once we receive the returned item(s), we will process a refund to your original payment method. Please note that it may take [insert number of days, e.g., 7-10 business days] for the refund to be reflected in your account.

7. Damaged or Defective Products:

If you receive a damaged or defective product, please contact us within [insert number of days, e.g., 7 days] of receiving your order. We may offer a replacement, repair, or full refund depending on the nature of the issue.

8. Warranty:

We provide a warranty for defects in materials and workmanship for a period of [insert warranty period, e.g., 6 months] from the date of purchase. This warranty does not cover damages caused by misuse, wear and tear, or improper care.

9. Intellectual Property:

All content on the website, including but not limited to images, text, logos, and graphics, is the property of AL YAQZA FASHION and is protected by intellectual property laws. You agree not to reproduce, copy, or use any content from the website without prior written permission.

10. Limitation of Liability:

In no event shall [Your Company Name] be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits or data, arising from the use or inability to use the products.

11. Privacy Policy:

We are committed to protecting your privacy. For more information on how we collect, use, and protect your personal information, please review our Privacy Policy.

12. Modifications:

We reserve the right to amend or update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review these Terms regularly.

13. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of [insert country/state], without regard to its conflict of law principles.

14. Contact Us:

If you have any questions regarding these Terms, please contact us at:

AL YAQZA FASHION
AJMAN INDUSTRIAL AREA-02